To Exercise Your Rights to Knowledge, Access, Deletion and/or “Shine the Light”
Please submit a request by filling out our California Resident Rights Request Form or by calling 1-866-204-2750 (Monday through Friday, 8:30 AM – 9:00 PM Eastern)
We will need to verify your identity and confirm you are a resident of the State of California before processing most requests, which may require us to obtain additional personal information from you. In order to verify your identity, we will generally require either the successful authentication of your account, or the matching of sufficient information you provide us to the information we maintain about you in our systems. Please provide your name, email address and mailing address in the original request, as well as an explanation of the rights you wish to exercise. We will only use the personal information provided in connection with a California Consumer Rights Request to review and comply with the request. If you do not provide this information, we may not be able to verify or complete your request in all circumstances.
If you wish to submit a verifiable consumer request on behalf of another individual, such as a minor child, we will also need sufficient information to verify that the individual is the person about whom we collected personal information and that you are authorized to submit the request on their behalf. Please see the “Authorized Agents” section below for more information.
In certain circumstances, we may decline a request to exercise the rights described above.
To Exercise Your Right to Opt Out of Personal Information Sales
You do not need to create an account with us to exercise your Right to Opt Out of Personal Information Sales. However, we may ask you to provide additional personal information (including your name, email address and mailing address) so that we can properly identify you in our dataset to facilitate the opt-out request. If you chose not to provide this information, we may only be able to process your request to the extent we are able to identify you in our data systems.
Once you make an opt-out request, you may change your mind and opt back in to personal information sales at any time by contacting us at email@example.com.
To exercise your right to opt-out of personal information sales, please. Please submit a request by clicking the button below:
DO NOT SELL MY PERSONAL INFORMATION
To Exercise Your Right to Opt In to Personal Information Sales
We do not sell personal information of consumers we know to be less than 16 years of age, unless we receive affirmative authorization (the “Right to Opt In”) from the child who is between 13 and 16 years of age, or the parent or guardian of a child less than 13 years of age. The parent or the child who has opted into personal information sales may opt out of future sales at any time. Please contact us at firstname.lastname@example.org to inform us if you, or your minor child, are under the age of 16 and to exercise your rights to opt in or opt out of data sales.
In certain circumstances, you are permitted to use an “authorized agent” (as that term is defined by the CCPA) to submit CCPA requests on your behalf. We may verify the authorized agent’s authority to act on your behalf as follows:
For requests to know or delete personal information, we may ask you to provide (a) a power of attorney valid under the laws of California from you or your authorized agent; or (b) sufficient evidence to show that you have provided the authorized agent signed permission to act on your behalf, verified your own identity directly with us pursuant to the instructions set forth in this Notice, and directly confirmed with us that you provided the authorized agent permission to submit the request on your behalf.
For requests to opt-out of personal information “sales,” we may ask you to provide a signed permission demonstrating your authorized agent has been authorized by you to act on your behalf.